By Mad I.M Marketer

The Internet has brought a whole new meaning to business and more particularly marketing. Having access to millions of people helped to leverage businesses to new levels, as well as create entirely new forms of online business.

But as technology evolves, the way we do business also has to change. Otherwise we are doomed to fail. As one of the biggest changes in the evolution of the Internet are social networks. The way people interact online has changed, and we know see the Internet not only as a information medium but as a community of people.

Relationship with the customers is not a new concept in business. In order to dominate in their markets businesses have learned to listen to their customers and fulfill their needs. But that's process is difficult and expensive with the old methods. These methods are slow and expensive. That's why every business has always sought how to improve that and get better results with less investments.

The Internet as medium has improved communication process dramatically. However, they were essentially the same and their effectiveness has decreased as they have become cheaper. Social marketing, however, has brought them to a whole new level.

These networks engage users to the communication between each other and between your business. It can be compared to a party of friends, and that's essentially different from the conventional communication methods. Such communities are every marketers dream because they are more willing to buy, they are more trusting. They give you a hungry and active crowd that tells you what they want and you can address their needs at laser targeted precision.

However there are obstacles to overcome. Finding and building a community is a difficult process. These communities often already exist in the big networks, but to access them you have not only to gain their trust, but to work under the strict rules.

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